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Central Service Administrator – London Heathrow Airport, Middlesex

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Central Service Administrator – London Heathrow Airport, Middlesex

  1. Central Service Administrator
  2. Based within Heathrow Airport
  3. Working Hours are Monday to Friday 40hrs per week
  4. Temporary to Permanent Role
  5. £12.50 per hour (£26,000 per annum)

Our client is based within Heathrow airport and is looking to recruit Central Service administrators to join a growing team. You will be responsible for administering all work order management across the Heathrow Airport Contract and supplying service support to all engineers, supervisors and managers in various areas.

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The role :

  • Need to have knowledge of current and overdue work orders.
  • Responsible for ensuring the operational staff are aware of work orders which are coming up for completion.
  • Hold weekly meetings with the operational supervisors, going through all aspects of their areas to ensure there are no failures.
  • Running reports
  • Working with the onsite teams around Heathrow sharing knowledge of updates to work orders.
  • Must be able to cover multiple areas at any time, being prepared to locate to different areas.
  • Responsible for ensuring quotes have been checked with the compliance team
  • Responsible for raising purchase orders in a timely manner as soon as works have been approved.
  • Responsible for making sure all purchase orders have correct amounts and are receipted on time to ensure contractors/suppliers are paid within the contractual agreement with them.
  • Responsible for inputting all quotes onto the client’s system correctly, splitting labour from materials
  • Responsible for informing the Supervisor the quotes have been uploaded and are ready for them to contact their client for approval.
  • Responsible for running new jobs from the client and distributing the work to relevant engineers / sub-contractors, every half an hour to ensure no priority 1 & 2 work orders are missed and cause KPI failure.
    Responsible for ordering/distributing stationery and keeping a central cost sheet updated.
  • Responsible for ordering/distributing uniforms and keeping a central cost sheet updated.
  • Responsible for taking in deliveries from all areas and informing the respective supervisors, and keeping delivery sheets updated when delivered and when collected.
  • Responsible for answering the telephone in the main hub and ensuring all messages and calls are dealt with in a professional manner.
  • To learn any new systems which are rolled out within the business.
  • All documentation which involves costs is to be saved within the correct folders on SharePoint, and any work orders which require a certificate.
  • Assisting the Senior Administrators to fulfil the contract across work order management and office functions.
  • Have an understanding of all types of jobs which the client will deal with on the Heathrow contract i.e.electrical, mechanical, fabric, plumbing, and cleaning.
  • To attend and fully participate in training and appraisal activities as required

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The Person :

  • Can demonstrate knowledge and understanding of Health, Safety, Environment and Quality systems and the management of safe systems of work associated with the role and work environment.
  • Able to multitask, and prioritise workload in a fast-paced operational environment
  • Excellent communication skills
  • Excellent customer focus
  • Demonstrates attention to detail in all areas of their role
  • Excellent Knowledge and understanding of Excel, Oracle, SAP
  • Demonstrate the delivery of KPIs and the importance of target completion dates

CCPDaventry:

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.

Required skills:

  • sales order processor

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