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  • £25,000 – £35,000 per annum
  •  LondonSouth East England
  •  Permanent, full-time
  •  Be one of the first ten applicants

2 nd  Line IT Engineer 

KM4Talent Technology are looking for a confident and energetic customer focussed 2 nd  Line IT Engineer  with a broad range of skills to act as our escalation point across Helpdesk and Change Management, based on site at one of their FS clients. You will spend 3 weeks in London and 1 week based at the HQ in St Albans.

Our client pride themselves on their excellent customer service delivery and their core values, they are;

  • Passionate to provide the best service they can, are you passionate about IT and Customer Service?
  • Conscientious, they take ownership of our customers situation and do it right.
  • Customer Centric; they engage and communicate in a way that our customers so that they know we are understanding of their issues.
  • Respect customers; by building trust and empathise with their situation. Can you display empathy whilst understanding boundaries?

Ideal candidates will be meticulous, organised as well as a great communicator.  Most importantly be a fun and vibrant addition to our client.

Essential

  • Microsoft Windows Server 2008 – 2019 (Inc Remote Desktop Services, Hyper-V)
  • Windows 7 & 10 Professional
  • Exchange Server 2010 – 2016
  • Active Directory Management (inc. GPO, Multi-site environment)
  • Office 365 Suite(Exchange Online, SharePoint, Onedrive, Hybrid, Teams)
  • knowledgeable with Microsoft Office products
  • Networking Knowledge (IP addressing, NAT, Routing, VLAN’s, VPN’s, Switching, Firewalls, Meraki, Cisco, Ubiquiti)
  • Security Awareness  within a business IT Environment
  • Understanding of RMM
  • Troubleshooting, managing and implementation
  • Hardware Knowledge (Servers, Desktops, SANS, Printers)

Desirable

  • Cisco CCNA/CCNP
  • ComptTIA Security+
  • MCSA Server 2016
  • Hosted Telephony (SIP)
  • Citrix XenApp & Desktop
  • VMware vSphere
  • Understanding of the ITIL framework

Salary up to £35,000 

+ Company benefits

Reference: 42705276

 

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