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Infrastructure Architect – London, South East England

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Infrastructure Architect – London, South East England

Role:

The Infrastructure Architect’s role is to drive forward continuous improvement within our hosting and cloud infrastructures. Reliability, security, and stability will be of paramount importance in every aspect of their work and they will maintain deep and extensive technical knowledge in their key subject areas. The Infrastructure Technical Lead will be key to the ongoing development and evolution of our hosted services and maintain responsibility for the maintenance, support, and continuous improvement of infrastructures that underpin our core business systems.

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Key Responsibilities

  • Implementation, maintenance and development of datacentre systems, including:
    • Server Hosting platform (Virtual Infrastructure, Storage, and Backups)
    • Backup as a Service platform (BaaS)
    • Datacentre hardware
    • Self-service vCloud Director Provisioning Portal
    • Billing and reporting capabilities of the cloud platform
    • Monitoring service
  • Implement automation of datacentre systems, and integration with core business systems such as billing and reporting.
  • Drive improvements in resiliency, security and stability in all infrastructure areas including public cloud hybridisation.
  • Provide consultancy and advice regarding Hosting, BaaS and Monitoring services including presales assistance.
  • Assist in building relationships with vendors and creating cost-efficient contracts.
  • Act as a3rd line+ escalation point for Network Operations Centre staff, investigating and resolving IT issues regarding:
    • Virtualisation
    • Backups & DR
    • Network Monitoring
  • Provide mentorship and training to other members of the NOC team
  • Act as an advocate to the business, supporting company initiatives
  • Maintenance and updating of internal documentation, including datacentre system configuration, procedures, and asset management.

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Technical Requirements

  • VMware vSphere
  • VMware Cloud Director
  • Microsoft Azure
  • Windows Server 2012 R2-2022, including Active Directory and SQL.
  • Scripting (Powershell)
  • Veeam Backup & Replication & Veeam for Microsoft 365
  • PRTG Network Monitor
  • Networking knowledge (Routing, VLANs, VPNs, Switches, Routers, Firewalls)
  • HP/Fujitsu Server and SAN Hardware
  • Appropriate technical certification (VCP, MCSA/MCSE, VMCE)
  • Linux (SUSE/Ubuntu)

Core competencies

  • Proactive
  • Ability to work independently and as part of a team
  • Excellent communication skills to engage with clients and internal staff

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