Exorno Recruitment has an exciting opportunity for experienced Receptionists to join us!
Location: Central London, UK
Availability: Temporary and Full Time Available
Are you an experienced and polished professional with a passion for delivering exceptional guest service? Come join Exorno Recruitment and our prestigious hotel in Central London, as a Receptionist and be the welcoming face of the establishment, ensuring guests have an extraordinary experience from the moment they arrive.
Main Responsibilities (not limited):
- Greet and welcome guests as they arrive, creating a positive first impression and providing exemplary customer service.
- Manage check-ins, check-outs, reservations, and inquiries efficiently and accurately.
- Handle guest requests, provide information about hotel facilities, local attractions, and assist with any issues or concerns.
- Maintain a professional appearance and demeanour at all times, ensuring a warm and hospitable atmosphere.
- Collaborate with other hotel departments to ensure a seamless guest experience.
Requirements:
- Experience: Previous experience as a Receptionist in a 5-star hotel or high-end hospitality setting.
- Availability: Must be available to work flexible hours, including weekends and evenings.
- Right to Work: All applicants must possess the right to work in the UK.
- Skills: Excellent communication, organisational skills, and proficiency in hotel management software/systems (Opera, Office 365, ect.)
- Hospitality Mindset: Dedication to providing exceptional service and exceeding guest expectations.
- Professionalism: Maintain composure and a positive attitude in high-pressure situations.
If you have a background in 5-star hotel reception and are passionate about hospitality, get in touch with us now!
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